Why is the Ford Kuga's Infotainment System not working properly?

I recently purchased a Ford Kuga and have been having issues with the infotainment system. It keeps freezing and the touch screen is not responsive. Is there a way to fix this or should I take it to the dealership?

Hello Samantha, sorry to hear that you're having trouble with your Ford Kuga's infotainment system. You may want to try resetting the system by disconnecting the battery for a few minutes. If the issue persists, it's best to take it to the dealership to have it checked by a professional.

Hi Samantha, I had the same issue with my Ford Kuga and I found that updating the software helped fix the problem. You can download the update from the Ford website and follow the instructions to install it.

Hey Samantha, have you tried cleaning the touchscreen? Sometimes dirt and debris can interfere with its function. Also, make sure you're not using any incompatible devices with the infotainment system as it may cause issues.