Why is the Ford Puma's sync system not connecting to my phone?

I recently purchased a Ford Puma and I have been having trouble connecting my phone to the sync system. I have tried all the troubleshooting steps and followed the manual, but it still won't connect. What could be causing this issue and how can I fix it?

It could be due to incompatible software on your phone or a faulty sync system. I suggest updating your phone's software and if that doesn't work, bring it to a certified Ford technician to check the sync system.

Make sure you have the latest version of sync installed in your car and your phone. Also, try restarting both devices and see if that helps. If not, it could be a connectivity issue. Try using a different phone to eliminate that possibility.

I had a similar issue and it turned out to be a problem with the USB port in my car. Make sure the port is clean and functioning properly. If not, you may need to get it replaced.