How to fix a malfunctioning infotainment system in a Ford Kuga?

I recently purchased a used Ford Kuga and noticed that the infotainment system is not working properly. The controls seem unresponsive and some features are not functioning. What could be the cause of this issue and how can I fix it?

It could be a software glitch or a faulty hardware component. I recommend taking it to a reputable Ford dealership to have it checked and fixed by a certified technician.

Have you tried resetting the infotainment system? Sometimes a simple reset can resolve minor issues. Check your owner's manual for instructions on how to do this.